Shipping and returns

All returns should be done within 30 days after purchase, no return will be accepted if item has been used or carried, all packaging and paperwork needs to be returned as new along with the product and a proof of purchase to qualify for return or refund. 

If the Item is not returned within 30 days or in its unused original condition and/or is missing parts/packaging ,reasonable refund amount and procedure will be determined by the Grit Equip team if we still deem a refund applicable. 

Refunds can take up to 30 days, depending on variables. We will be in contact with you, should a refund be applicable, during this time. 

Items that cannot be returned/refunded

All discounted or sale items can not be refunded.

Shipping/courier costs will not be refunded, not to nor from our premises.

Many of our products are handmade, there will be variations from item to item even if posted under one advertised photo, refunds or returns will not be granted due to handmade variation or variation in material (colour variation, wood grain variation, patina variation, stitching variation etc. ). 

Only items that are faulty, defective or damaged will be considered for refund. 

Shipping is done Via a nationwide courier, it is your responsibility to know whether or not your shipping address is accessible for a courier service, it is also your responsibility as the customer to be at the given shipping address to accept the parcel. We can not be held responsible for any miscommunication between the courier and customer, once the parcel has left our premises. 

Pick-up is an available option, make sure to contact us first and make an appointment before placing the your order. 

No refunds or returns will be granted  for shipping or courier services. 

For any further questions on our policies, please make contact with us 

082 6888 544